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Legal

Privacy Policy

Last updated: 29 September 2026

Who we are

Nekem Limited, registered in England and Wales (company no. 06411536, VAT no. GB928324221), Guilden Sutton Lane, Guilden Sutton, Chester CH3 7EX, is the data controller for personal data collected through this website.

Contact: info@nekem.co.uk / 01282 504500.

What we collect

  • Information you give us via our contact and enquiry forms: name, company, email, phone, and anything in your message.
  • Information collected automatically: IP address, browser type, pages visited, and similar analytics data collected via cookies (see below).

Why we use it and our lawful basis

  • To respond to your enquiry: legitimate interests (answering people who contact us).
  • To fulfil orders and provide our services: performance of a contract.
  • To send marketing emails: consent, which you can withdraw at any time.
  • To improve our website via analytics: consent, given through our cookie banner.

Who we share it with

We share personal data with service providers acting on our instructions, such as our web host and email provider. We do not sell your data. Where data is transferred outside the UK, we rely on UK adequacy regulations or the International Data Transfer Addendum.

How long we keep it

  • Enquiries: 24 months from last contact.
  • Customer records: 7 years for tax purposes.
  • Marketing consent: until you withdraw it.

Cookies

We use essential cookies to make the site work, and analytics/marketing cookies only where you consent. You can accept, reject or change your choices at any time via the cookie settings link in the footer.

Your rights

You have the right to access, correct, erase, restrict or object to our use of your personal data, to data portability, and to withdraw consent. Exercising these rights is free of charge. Contact us at info@nekem.co.uk and we will respond within one month.

You can also complain to the Information Commissioner’s Office at ico.org.uk or 0303 123 1113.

Changes

We may update this policy. The version on this page is the one that applies.